1Z0-1161-1 NEW REAL EXAM | 1Z0-1161-1 FREE PRACTICE

1Z0-1161-1 New Real Exam | 1Z0-1161-1 Free Practice

1Z0-1161-1 New Real Exam | 1Z0-1161-1 Free Practice

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Oracle 1Z0-1161-1 Exam Syllabus Topics:

TopicDetails
Topic 1
  • OMBPs for CX Sales Performance Management: This section of the exam measures the skills of Training and Learning Managers and covers sales performance management using OMBPs. It explains the process from designing a compensation plan to making participant payments, ensuring sales teams are effectively rewarded. The section highlights key considerations and takeaways for implementing CX Sales Performance OMBPs to optimize incentive structures. Furthermore, the key metrics used to measure the success of these OMBPs are described, helping organizations track and refine their compensation strategies.
Topic 2
  • Oracle Cloud Applications and Oracle Modern Best Practice (OMBP): This section of the exam measures the skills of OGL Administrators and covers the offerings and capabilities of Oracle Cloud Applications. It explains how Oracle Cloud solutions help businesses streamline operations, enhance customer experience, and improve decision-making. The key features of the Oracle CX suite are outlined, providing insight into its role in customer engagement. Additionally, it explains how data flows between various CX Modern Best Practices (OMBPs) to ensure seamless integration and operational efficiency.
Topic 3
  • OMBPs for CX Marketing: This section of the exam measures the skills of Training and Learning Managers and focuses on how OMBPs enhance CX Marketing processes. It explains the flow from audience generation to opportunity creation, ensuring targeted marketing efforts lead to successful conversions. Design considerations and important takeaways for implementing CX Marketing OMBPs are covered, helping organizations optimize marketing strategies. The section also describes key metrics that assess the success of CX Marketing OMBPs, ensuring effectiveness in execution and performance evaluation.
Topic 4
  • Oracle Cloud Success Navigator and Oracle Cloud Quality Standards: This section of the exam measures the skills of Training and Learning Managers and focuses on optimizing cloud adoption. It explains the importance of Cloud Success Navigator and Cloud Quality Standards in ensuring smooth implementation and ongoing optimization of Oracle Cloud solutions. The section also describes how OMBPs are embedded within Oracle Cloud and applied with Starter Configuration to create an efficient and scalable cloud environment.

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Oracle Fusion Cloud Applications CX Foundations Associate - Rel 1 Sample Questions (Q11-Q16):

NEW QUESTION # 11
Which metric is critical in understanding the impact and effectiveness of the Incentive Plan to Seller Earnings OMBP in Oracle Fusion Cloud CX Sales Performance?

  • A. Manager Satisfaction with the Incentive Structure, which captures the sales team's performance and earnings.
  • B. Total Number of Incentive Plans Offered, which captures the quality and effectiveness of the incentives in driving sales.
  • C. Sales Quota Attainment, which demonstrates the direct correlation between incentives and sales performance.

Answer: C

Explanation:
The Incentive Plan to Seller Earnings OMBP aims to motivate sales reps through compensation tied to performance. The critical metric for understanding its impact and effectiveness is Sales Quota Attainment, which demonstrates the direct correlation between incentives and sales performance.
Sales Quota Attainment: Tracks how well reps meet or exceed targets, directly reflecting whether incentives drive desired behaviors and results.
It ties earnings to measurable sales outcomes, validating the OMBP's success in aligning compensation with business goals.
Option A (Number of Plans): Quantity of plans doesn't indicate their quality or impact on performance.
Option C (Manager Satisfaction): Subjective satisfaction lacks the precision of performance-based metrics.
Oracle Fusion CX Sales Performance documentation, including "Incentive Compensation Guides," highlights quota attainment as a primary measure of incentive effectiveness.


NEW QUESTION # 12
Which feature in Oracle Fusion Cloud CX Marketing helps in predicting customer behavior?

  • A. Social media integration.
  • B. Customer segmentation tools.
  • C. AI/ML-powered predictive analytics.
  • D. Real-time campaign tracking.

Answer: C

Explanation:
Oracle Fusion Cloud CX Marketing leverages advanced tools to anticipate customer actions, with AI/ML-powered predictive analytics being the feature that helps predict customer behavior.
How It Works: Uses machine learning to analyze historical data (e.g., purchases, interactions) and predict future actions (e.g., likelihood to buy).
Impact: Enables targeted campaigns and personalized offers, improving marketing effectiveness.
Option A (Segmentation): Groups customers but doesn't predict behavior.
Option C (Social Media): Enhances engagement, not prediction.
Option D (Tracking): Monitors performance, not future behavior.
Oracle Fusion Cloud CX Marketing documentation, like "Oracle AI for Fusion Applications," emphasizes predictive analytics for this purpose.


NEW QUESTION # 13
Which feature in Oracle Fusion Cloud SCM helps in assessing and approving suppliers based on compliance and performance criteria?

  • A. Supplier Qualification Management.
  • B. Manufacturing Execution.
  • C. Supplier Portal.
  • D. Cost Accounting.

Answer: A

Explanation:
Oracle Fusion Cloud Supply Chain Management (SCM) includes several features to manage supplier relationships, but Supplier Qualification Management is specifically designed to assess and approve suppliers based on compliance and performance criteria.
Functionality: This feature enables organizations to define qualification criteria (e.g., certifications, quality standards, delivery performance), collect supplier data, and evaluate it against compliance and performance benchmarks.
Process: It supports creating questionnaires, tracking responses, and generating qualification outcomes, ensuring suppliers meet regulatory and operational standards before approval.
Impact: This enhances supply chain reliability by onboarding only qualified suppliers.
Option A (Cost Accounting): Focuses on financial tracking, not supplier assessment.
Option C (Manufacturing Execution): Manages production processes, not supplier qualifications.
Option D (Supplier Portal): Facilitates supplier collaboration but lacks the evaluation depth of Qualification Management.
Per Oracle Fusion Cloud SCM documentation, such as "Supplier Management Guides," Supplier Qualification Management is the key tool for this purpose.


NEW QUESTION # 14
How does the Customer Contact to Resolution OMBP in Oracle Fusion Cloud CX Service enhance service agent performance and customer satisfaction?

  • A. By focusing on agent training, leaving the actual service request resolution process unchanged.
  • B. By providing agents with a comprehensive knowledge base, AI-powered search tools, and real-time customer context.
  • C. By automating customer inquiries and reducing agent interaction.

Answer: B

Explanation:
The Customer Contact to Resolution OMBP enhances agent performance and customer satisfaction by providing agents with a comprehensive knowledge base, AI-powered search tools, and real-time customer context.
Knowledge Base: Offers a repository of solutions for quick reference.
AI-Powered Search: Delivers instant, relevant answers, reducing resolution time.
Real-Time Context: Provides customer history and issue details, enabling personalized, accurate responses.
Impact: Agents resolve issues faster and more effectively, improving satisfaction.
Option A (Automation): Full automation reduces agent involvement, contrary to enhancing performance.
Option B (Training Focus): Training alone doesn't address real-time resolution needs.
Oracle Fusion Cloud CX Service documentation, like "Service Center Guides," emphasizes these tools for this OMBP.


NEW QUESTION # 15
How can the Incentive Plan to Seller Earnings OMBP in Oracle Fusion Cloud CX Sales Performance be evaluated for its success?

  • A. Count the number of incentive plans created and measure their effectiveness in motivating and improving sales performance.
  • B. Assess the complexity of the incentive plans to track actual sales results and representative earnings.
  • C. Measure the impact of incentives on sales representative performance and earnings by analyzing sales metrics, such as revenue growth and deal size.

Answer: C

Explanation:
The Incentive Plan to Seller Earnings OMBP aims to boost sales through compensation strategies. Its success is best evaluated by measuring the impact of incentives on sales representative performance and earnings by analyzing sales metrics, such as revenue growth and deal size.
Metrics Focus: Revenue growth and deal size directly reflect how incentives drive performance and earnings, aligning with business goals.
Comprehensive Evaluation: Ties incentives to measurable outcomes, ensuring effectiveness is quantifiable.
Option A (Complexity): Complexity doesn't measure results.
Option B (Plan Count): Quantity doesn't guarantee impact.
Oracle Fusion CX Sales Performance documentation, like "Incentive Compensation Guides," emphasizes sales metrics for success evaluation.


NEW QUESTION # 16
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